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Employee Rewards Programme

Log In today to receive similar benefits to our customer as you move up the tiers of the Harrods Rewards programme.

How Harrods Rewards Works

See How Your Benefits Build

The table below shows the benefits you can enjoy according to the way you shop at Harrods.
As your spending increases, so do the services and benefits you can take advantage of.

  • Green Tier 1
    Spend up to £1,999 a year 1 point per £1 spent
    • You are eligible forExtra Rewards points on selected days

      Green Tier 1 Benefit
      Extra Rewards points for your birthday

      Extra Rewards points for your birthday

      Enjoy extra Rewards points on the week of your birthday when you shop in-store or online with your Rewards card.

    • You are not eligible forComplimentary gift box

      Green Tier 2 Benefit
      Complimentary gift boxes

      Complimentary gift boxes

      The perfect way to showcase your recent Harrods purchases, collect your complimentary Harrods gift box from the Gift Wrap station on the Third Floor.

      One gift box, per customer, per day. Subject to availability. The gift boxes are not for re-sale.

    • You are not eligible forComplimentary UK standard delivery

      Green Tier 2 Benefit
      Complimentary UK standard delivery

      Complimentary UK Standard delivery

      Make shopping a breeze by taking advantage of free UK Standard delivery when you spend over £250 in-store.

      UK Standard delivery, mainland UK only. Excluded departments include; Furniture, Home Appliances, Sound & Vision, Designer Kitchens and Bicycles.

    • You are not eligible forEligibility for Harrods American Express®

      Gold Tier Benefit
      Harrods American Express Card

      Harrods American Express® Card

      The exclusive Harrods American Express Card offers additional Harrods Rewards points and benefits, with an annual fee of £150. Application for the Card is by invitation only for Harrods Rewards Gold and Black tier customers.

      Applicants must be UK residents, aged 18 years or older. Approval subject to status, certain exclusions apply. Terms apply*

    • You are not eligible forComplimentary basic alterations

      Gold Tier Benefit
      Complimentary basic alterations

      Complimentary basic alterations

      Delight in perfectly-fitting apparel by taking advantage of complimentary alterations when you spend in-store.

      Complimentary alteration to the total value of £25 in one transaction requested on day of purchase.

    • You are not eligible forAny-time Rewards points redemption

      Black Tier Benefit
      Anytime Rewards points redemption

      Anytime Rewards points redemption

      Treat yourself and convert your points to a Harrods Cash Reward at any time of the year.

      Our Customer Loyalty team require 24 hours notice prior to arranging anytime points redemption and each discount day. Discounts are subject to department participation.

    • You are not eligible forInvitation to BY APPOINTMENT

      Black Tier Benefit
      Invitation to BY APPOINTMENT

      Invitation to
      BY APPOINTMENT

      Harrods Personal Shopping & Beyond is truly a bespoke shopping experience that offers an unrivalled service. The specially trained multi-lingual team will tend to your every lifestyle need and make shopping an effortless pursuit.

  • Green Tier 2
    Spend £2,000 to £4,999 a year 1 point per £1 spent
    • You are eligible forExtra Rewards points on selected days

      Green Tier 1 Benefit
      Extra Rewards points for your birthday

      Extra Rewards points for your birthday

      Enjoy extra Rewards points on the week of your birthday when you shop in-store or online with your Rewards card.

    • You are eligible forComplimentary gift box

      Green Tier 2 Benefit
      Complimentary gift boxes

      Complimentary gift boxes

      The perfect way to showcase your recent Harrods purchases, collect your complimentary Harrods gift box from the Gift Wrap station on the Third Floor.

      One gift box, per customer, per day. Subject to availability. The gift boxes are not for re-sale.

    • You are eligible forComplimentary UK standard delivery

      Green Tier 2 Benefit
      Complimentary UK standard delivery

      Complimentary UK Standard delivery

      Make shopping a breeze by taking advantage of free UK Standard delivery when you spend over £250 in-store.

      UK Standard delivery, mainland UK only. Excluded departments include; Furniture, Home Appliances, Sound & Vision, Designer Kitchens and Bicycles.

    • You are not eligible forEligibility for Harrods American Express®

      Gold Tier Benefit
      Harrods American Express Card

      Harrods American Express® Card

      The exclusive Harrods American Express Card offers additional Harrods Rewards points and benefits, with an annual fee of £150. Application for the Card is by invitation only for Harrods Rewards Gold and Black tier customers.

      Applicants must be UK residents, aged 18 years or older. Approval subject to status, certain exclusions apply. Terms apply*

    • You are not eligible forComplimentary basic alterations

      Gold Tier Benefit
      Complimentary basic alterations

      Complimentary basic alterations

      Delight in perfectly-fitting apparel by taking advantage of complimentary alterations when you spend in-store.

      Complimentary alteration to the total value of £25 in one transaction requested on day of purchase.

    • You are not eligible forAny-time Rewards points redemption

      Black Tier Benefit
      Anytime Rewards points redemption

      Anytime Rewards points redemption

      Treat yourself and convert your points to a Harrods Cash Reward at any time of the year.

      Our Customer Loyalty team require 24 hours notice prior to arranging anytime points redemption and each discount day. Discounts are subject to department participation.

    • You are not eligible forInvitation to BY APPOINTMENT

      Black Tier Benefit
      Invitation to BY APPOINTMENT

      Invitation to
      BY APPOINTMENT

      Harrods Personal Shopping & Beyond is truly a bespoke shopping experience that offers an unrivalled service. The specially trained multi-lingual team will tend to your every lifestyle need and make shopping an effortless pursuit.

  • Gold
    Spend £5,000 to £9,999 a year 2 points per £1 spent
    • You are eligible forExtra Rewards points on selected days

      Green Tier 1 Benefit
      Extra Rewards points for your birthday

      Extra Rewards points for your birthday

      Enjoy extra Rewards points on the week of your birthday when you shop in-store or online with your Rewards card.

    • You are eligible forComplimentary gift box

      Green Tier 2 Benefit
      Complimentary gift boxes

      Complimentary gift boxes

      The perfect way to showcase your recent Harrods purchases, collect your complimentary Harrods gift box from the Gift Wrap station on the Third Floor.

      One gift box, per customer, per day. Subject to availability. The gift boxes are not for re-sale.

    • You are eligible forComplimentary UK standard delivery

      Green Tier 2 Benefit
      Complimentary UK standard delivery

      Complimentary UK Standard delivery

      Make shopping a breeze by taking advantage of free UK Standard delivery when you spend over £250 in-store.

      UK Standard delivery, mainland UK only. Excluded departments include; Furniture, Home Appliances, Sound & Vision, Designer Kitchens and Bicycles.

    • You are eligible forEligibility for Harrods American Express®

      Gold Tier Benefit
      Harrods American Express Card

      Harrods American Express® Card

      The exclusive Harrods American Express Card offers additional Harrods Rewards points and benefits, with an annual fee of £150. Application for the Card is by invitation only for Harrods Rewards Gold and Black tier customers.

      Applicants must be UK residents, aged 18 years or older. Approval subject to status, certain exclusions apply. Terms apply*

    • You are eligible forComplimentary basic alterations

      Gold Tier Benefit
      Complimentary basic alterations

      Complimentary basic alterations

      Delight in perfectly-fitting apparel by taking advantage of complimentary alterations when you spend in-store.

      Complimentary alteration to the total value of £25 in one transaction requested on day of purchase.

    • You are not eligible forAny-time Rewards points redemption

      Black Tier Benefit
      Anytime Rewards points redemption

      Anytime Rewards points redemption

      Treat yourself and convert your points to a Harrods Cash Reward at any time of the year.

      Our Customer Loyalty team require 24 hours notice prior to arranging anytime points redemption and each discount day. Discounts are subject to department participation.

    • You are not eligible forInvitation to BY APPOINTMENT

      Black Tier Benefit
      Invitation to BY APPOINTMENT

      Invitation to
      BY APPOINTMENT

      Harrods Personal Shopping & Beyond is truly a bespoke shopping experience that offers an unrivalled service. The specially trained multi-lingual team will tend to your every lifestyle need and make shopping an effortless pursuit.

  • Black
    Spend £10,000+ a year 3 points per £1 spent
    • You are eligible forExtra Rewards points on selected days

      Green Tier 1 Benefit
      Extra Rewards points for your birthday

      Extra Rewards points for your birthday

      Enjoy extra Rewards points on the week of your birthday when you shop in-store or online with your Rewards card.

    • You are eligible forComplimentary gift box

      Green Tier 2 Benefit
      Complimentary gift boxes

      Complimentary gift boxes

      The perfect way to showcase your recent Harrods purchases, collect your complimentary Harrods gift box from the Gift Wrap station on the Third Floor.

      One gift box, per customer, per day. Subject to availability. The gift boxes are not for re-sale.

    • You are eligible forComplimentary UK standard delivery

      Green Tier 2 Benefit
      Complimentary UK standard delivery

      Complimentary UK Standard delivery

      Make shopping a breeze by taking advantage of free UK Standard delivery when you spend over £250 in-store.

      UK Standard delivery, mainland UK only. Excluded departments include; Furniture, Home Appliances, Sound & Vision, Designer Kitchens and Bicycles.

    • You are eligible forEligibility for Harrods American Express®

      Gold Tier Benefit
      Harrods American Express Card

      Harrods American Express® Card

      The exclusive Harrods American Express Card offers additional Harrods Rewards points and benefits, with an annual fee of £150. Application for the Card is by invitation only for Harrods Rewards Gold and Black tier customers.

      Applicants must be UK residents, aged 18 years or older. Approval subject to status, certain exclusions apply. Terms apply*

    • You are eligible forComplimentary basic alterations

      Gold Tier Benefit
      Complimentary basic alterations

      Complimentary basic alterations

      Delight in perfectly-fitting apparel by taking advantage of complimentary alterations when you spend in-store.

      Complimentary alteration to the total value of £25 in one transaction requested on day of purchase.

    • You are eligible forAny-time Rewards points redemption

      Black Tier Benefit
      Anytime Rewards points redemption

      Anytime Rewards points redemption

      Treat yourself and convert your points to a Harrods Cash Reward at any time of the year.

      Our Customer Loyalty team require 24 hours notice prior to arranging anytime points redemption and each discount day. Discounts are subject to department participation.

    • You are eligible forInvitation to BY APPOINTMENT

      Black Tier Benefit
      Invitation to BY APPOINTMENT

      Invitation to
      BY APPOINTMENT

      Harrods Personal Shopping & Beyond is truly a bespoke shopping experience that offers an unrivalled service. The specially trained multi-lingual team will tend to your every lifestyle need and make shopping an effortless pursuit.

Contact Us

Please contact our Customer Loyalty team with any queries or questions

 

Call

UK: 0333 300 1000
International: +44 (0)20 3626 7020

Store Enquiries

Visit us in Knightsbridge at the Rewards station on the Third Floor.
View Store Guide

 

Alternatively visit us in-store
87-135 Brompton Road, Knightsbridge, London SW1X 7XL, United Kingdom
Plan your visit